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Frequently Asked Questions

How Minta does it?

Simple, Minta's automation algorithm learns your online store and creates, based on real time data, tailored product videos. So you can promote the right items at the right time to the right customers and drive growth without any effort.

Is Minta free to try?

Absolutely! Minta is 100% FREE, no credit card required. With your free Minta account, you can download or share up to 5 videos per month. You're ready for social videos are automatically created based on your store's catalog. You will only be directed to our Pricing Plans once you decide to unlock our automation features.

Which industries Minta currently support?

Minta supports all businesses that sell online and uses Shopify, Etsy and BigCommerce, as their online store provider. Don't worry, we are getting into Wix, Ecwid, and Woo-commerce really soon!

What does “Tailored” stand for?

Minta creates your product marketing videos especially for you! Based on your real time store data. We make it easy for you, so you can focus on your business and we take care of your video marketing efforts.

What resolution and format videos are created?

All videos are currently generated in portrait format, 5:4 FULL HD 1080p. Minta’s videos are designed according to best practices of each media channel!

Can I upload my own images and videos into Minta's videos?

Our customization features include pretty much everything besides uploading your own images and videos. The reason for that is that we create your ready-to-use videos based on the product images you have inside your product pages.

Where can I post videos I download?

You can post, publish, upload, and share your video on Facebook, Instagram, YouTube, Twitter, websites, blogs, and anywhere else on the web as much as you want. There is only one limitation, you can't resell your videos.

Do I own my video?

A downloaded Minta video is your property and comes with a lifetime license for unlimited usage and sharing.

What kind of videos Minta creates for me?

Minta automates your entire creation process, automatically turning your store catalog into ready-to-use smart videos. From New collections, Bestsellers, Least sold, Product videos up to Weekend sale videos and Holiday videos. All tailored to your business needs and automatically created for you.

What languages does Minta support?

Minta is a marketing automation platform for small business. We currently support English only as a platform language.

Can I cancel or change my plan anytime?

Monthly subscription plans are billed month to month. No contract. No obligation. You can cancel your monthly subscription at any time.

How Can I reach your 24/7 Customer Support?

We are here for you! Please reach out to our customer support team via this email support@withminta.com or use our live chat support from our platform. Our team will be happy to help you!

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