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Frequently Asked Questions

How Minta does it?

Simple, Minta's automation algorithm learns your online store and creates, based on real time data, tailored product videos. So you can promote the right items at the right time to the right customers and drive growth without any effort.

Is Minta free to try?

Absolutely! Signing up to Minta's platform is 100% FREE, no credit card required. With your free Minta account you can get your automated tailored marketing videos based on your online store data. You will only be directed to our Pricing Plan when you choose the product video you love and want to download it. Once purchased, your video comes with a lifetime license for unlimited download and online publishing.

Which industries Minta currently support?

Minta in it's current Beta version supports all businesses that sell online and use Shopify as their online store provider.

What does “Tailored” stand for?

Minta creates your product marketing videos especially for you! Based on your real time store data. We make it easy for you, so you can focus on your business and we take care of your video marketing efforts.

What resolution and format videos are created?

All videos are currently generated in portrait format, 5:4 FULL HD 1080p. Minta’s videos are designed according to best practices of each media channel!

Can I upload my own images and videos into Minta's videos? (Coming soon)

yes, but in our next versions once we release our customization features.All of your product videos include your own product images. However, you can always upload your own photos into any video Minta creates for you

Where can I post videos I download?

You can post, publish, upload, and share your video on Facebook, Instagram, YouTube, Twitter, websites, blogs, and anywhere else on the web as much as you want. There is only one limitation, you can't resell your videos.

Do I own my video?

A downloaded Minta video is your property and comes with a lifetime license for unlimited usage and sharing.

What kind of videos Minta creates for me?

Minta automates your entire marketing efforts, creating your product video campaigns based on your store's real time data. All videos are organized by use cases. From New collection up to weekend sale.

What languages does Minta support?

Minta is a marketing automation platform for small business. We currently support English only as a platform language.

Can I cancel or change my plan anytime?

Monthly subscription plans are billed month to month. No contract. No obligation. You can cancel your monthly subscription at any time.

How Can I reach your 24/7 Customer Support?

We are here for you! Please reach out to our customer support team via this email or use our live chat support from our platform. Our team will be happy to help you!







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